Journal of Business and Management

Journal of Business and Management

ISSN: 2291-1995 (Print)    ISSN: 2291-2002 (Online)

Volume 1 (2012), No. 1, Pages 40-51

DOI: 10.12735/jbm.v1i1p40

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Increasing the Productivity of Arab SMEs through Knowledge Management

Dahi Emine1 

1School of Management, Shanghai University


To Cite this Article     Article Views: 987     Downloads: 541  Since January, 2015


Today knowledge is considered to be the primary resource of competitive advantage. This paper analyzed and accessed the status of KM in SMEs in Arab countries. It also examined the factors that influence the adoption of KM for SMEs in the region. In this paper; a comprehensive literature study, a Knowledge Management’s personalization approach were undertaken to set a KM Personalization Framework. Many organizations have profited from KM because they recognize the importance of the KM in business growth and development. However the result of this paper found SMEs, in Arab countries have not realized this importance and still are vulnerable. The study takes this factor into consideration and proposed an adoption approach specific to SMEs in region countries. The study contributes on KM and SMEs literature in both Arab and developing countries and is one of the few studies conducted in the specific region countries.

JEL Classifications: D23, F25, M18, O32

Keywords: productivity, KM, SME, Arab countries, competitive advantage

To Cite this Article: Emine, D. (2012). Increasing the productivity of Arab SMEs through knowledge management. Journal of Business and Management, 1(1), 40-51.

Copyright © Dahi Emine

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This article is published under license to Science and Education Centre of North America. This is an Open Access article distributed under the terms of the Creative Commons Attribution 4.0 International License.

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Increasing the Productivity of Arab SMEs through Knowledge Management